FAQs

Photo of knee mobilization.We hope this section will assist you with any questions and concerns you may have before commencing physical therapy. However, if you have a question that is not listed below, please contact the office.

Do I need to see a physician before coming in for physical therapy treatment?

No, in Massachusetts it is your right to have direct access to physical therapy services. However, your health insurance may require you to be seen by a doctor prior to starting therapy. We always recommend that all of our patients be seen by a primary care physician or specialist. These doctors will usually write a prescription to physical therapy, which allows our therapists to have more insight to your injury.

What are your office hours?

Beantown Physio Inc. is open for appointment both early mornings and late evenings during the weekday at both of its locations.

Beantown Physio's Brookline location is open for business the following days and hours (subject to change):

Brookline's Schedule:

Monday: 6:30 a.m. - 8 p.m.
Tuesday:6:30 a.m. - 8 p.m.
Wednesday:6:30 a.m. - 8 p.m.
Thursday: 6:30 a.m. - 8 p.m.
Friday: 6:30 a.m. - 5 p.m.

Beantown Physio’s West Roxbury location is open for business the following days and hours (subject to change):

West Roxbury's Schedule:

Monday: 6:30 a.m. - 8 p.m.
Tuesday:6:30 a.m. - 8 p.m.
Wednesday:6:30 a.m. - 8 p.m.
Thursday: 6:30 a.m. - 8 p.m.
Friday: 6:30 a.m. - 5 p.m.

What should I expect on my first visit?

On your initial appointment, your physical therapist will perform an evaluation to assess your injury/impairments. Your evaluation will include a thorough personal history, a review of symptoms, and various tests and measures to gain a more specific understanding of your diagnosis. With all that information combined, your physical therapist will make a clinical judgment as to your diagnosis, prognosis, and treatment. A treatment program will be designed to remedy the problems identified, as well as to attain the goals set forth in conjunction with your physical therapist and referring physician.

What should I wear to physical therapy?

You should always wear comfortable, athletic attire to physical therapy. If you are coming to any of our offices for a lower-extremity problem (i.e. knee, hip, leg, etc.), we ask that you refrain from wearing jeans and instead bring/wear shorts and sneakers. If you have an upper extremity ailment (i.e. shoulder, elbow, etc.) please wear clothing that will allow exposure of the area to be examined, like a t-shirt or tank top. You are always welcome to change in our private treatment rooms.

Photo of therapy room.What should I bring to my first appointment?

For your first visit, you will need the prescription from your referring doctor (if you have one), insurance card, and any operative reports, including MRI or X-ray results. If you are using a brace, splint, crutches, or a cane, please bring those as well.

What types of interventions may I receive?

The findings of your evaluation will determine what types of interventions you will receive. If inflammation and swelling is present, modalities such as, hot and cold therapy, neuromuscular electric stimulation or ultrasound may be used in conjunction with soft tissue mobilization (massage), which may also be used to control altered tissue tension. Manual stretching and joint mobilization are administered when flexibility and mobility limitations are present. Therapeutic exercise is always a component of intervention and may include, but is not limited to:

  1. Range of motion exercise (involving passive and active movement).
  2. Strengthening exercise ranging from isometrics to active weight-resisted exercise.
  3. Stretching exercise.
  4. Cardiovascular exercise.
  5. Balance/proprioceptive exercise.

What is Iontophoresis?

Iontophoresis is an anti-inflammatory modality that utilizes a direct electrical current to transmit medication, which is typically a corticosteroid prescribed by a physician, into the soft tissue. It provides a localized anti-inflammatory effect and may take up to 20 minutes to be administered.

How long will my visit last?

Initial evaluation appointment duration varies, with the average time being 45 minutes – 1.25 hours. Depending on the injury, follow-up appointments generally last between 60 -90 minutes.

Photo of man with ankle injury hiking.Will my insurance cover my physical therapy?

Although most insurance companies cover physical therapy, coverage for each plan is extremely unique and varies greatly across different insurance companies. Please review the Insurance page to see which health plans we are contracted with. It will then be important for you to contact your insurance health plan or handbook for the specific guidelines to your physical therapy benefit. If you have any additional questions, please contact our office staff.

How do I set up appointments?

Simply call either of our office to set up an appointment at either of our locations with our physical therapists. Our office staff will assist you in answering all of your preliminary questions and concerns when setting up the initial appointment.

Why choose us?

Because we are experts! We are widely regarded as a leading expert in physical therapy in the greater Boston area. Our referring physicians and past clientele regularly send their family members, colleagues and friends to our facility. We are dedicated to resolving your problems in an environment that is welcoming, warm, and relaxing. Patients receive personalized care and attention from our staff. If you are still unsure and/or have questions, don’t hesitate to contact us!

33 Pond Avenue, Suite 107B Brookline, MA 02445 Tel: (617) 232-PAIN (7246) Fax: (617) 232-5196
1208B VFW Parkway, Suite 202 West Roxbury, MA 02132 Tel: (617) 325-PAIN (7246) Fax: (617) 325-7282